
TERMS AND CONDITIONS
Last Updated: June 2023
These terms and conditions and the Distant Selling Regulations apply to all purchases of Goods and/or Services through The Black Service website, managed by MyStyleWindow Limited. Our registered address is: 120 Regent Street, London, W1B 5FE, United Kingdom.
Please read these terms carefully before placing an order as this indicates that you accept our terms. If you have any queries about these terms and conditions, please contact us at the address above.
Specific products may carry their own terms and conditions, as displayed on this Website.
1 Terms
1.1 When you purchase Goods and/or Services from this us you agree to be bound by both these online terms and conditions and by the MyStyleWindow terms and conditions which are emailed to you as part of your confirmation of booking. Where there is inconsistency between the MyStyleWindow website’s terms and conditions and the online terms and conditions of this Website, the online terms and conditions of this Website will prevail.
1.2 The online terms and conditions do not affect your statutory rights as a consumer.
1.3 MyStyleWindow may vary the online terms and conditions at any time. Your continued use of the Website following any variation to the online terms and conditions shall be deemed to be acceptance of any variation.
1.4 If you do not accept these terms and conditions in full, you must leave this Website immediately. These terms and conditions shall apply every time your buy Goods or Services from MyStyleWindow.
2 The contract
2.1 Your order constitutes an offer to MyStyleWindow to buy Goods and/or Services on your behalf. All orders are subject to acceptance by MyStyleWindow and such acceptance will be by way of email confirming payment for the Goods and/or Services (the purchase confirmation) has been received. The contract between you and MyStyleWindow will only be formed when you are sent the order confirmation.
2.2 The contract will relate only to those Goods and/or Services which have been confirmed in the order confirmation.
3 Disclaimer
Whilst MyStyleWindow makes every effort to maintain the accuracy of the information on this Website, it disclaims any warranty or representation, expressed or implied, about accuracy, completeness or appropriateness for a particular purpose.
4 Fraud
4.1 MyStyleWindow reserves the right to take legal action against committing or attempting to commit online fraud.
5 Price and payment
5.1 Prices and any additional related charges (where applicable) are as published in the confirmation of sale which is emailed following every order.
5.2 Where Value Added Tax (VAT) is chargeable, this will be properly communicated with relevant documentation and payable before collection of your order. This rate may vary from time to time.
5.3 Payment for Goods and/or Services is accepted through the listed platforms. Your card will be charged directly after your order has been placed but the time taken to process the payment through your account will be dependent on your card supplier.
5.4 MyStyleWindow accepts no liability if a payment is refused or declined by the credit or debit card supplier for any reason.
5.5 MyStyleWindow accepts no liability for any loss or damage, arising directly or indirectly, as a result of a payment being refused or declined.
5.6 If you are purchasing from outside the United Kingdom you will be charged in your own currency at the rate specified on the website at the time of order. 5.7 Confirmation of your payment will be displayed on screen once it has been authorised and accepted. You will also receive confirmation of the transaction to the email address you have provided.
5.8 We reserve the right to refuse to process payments.
5.9 We may at our sole discretion do such checks as we may deem fit before processing a credit or debit card payment from the user, for security reasons. As part of such checks, we may disclose personal data to third parties for the purpose of carrying out these security checks. In the event that we are not satisfied with the credibility of the User, we will have the right to reject the payment.
5.10 We will not be liable for any damages resulting from our decision not to process a payment made through our Online Payments facility.
5.11 We will not be obligated to issue a refund except your order is damaged in transit, or where there is a proven error in our processes, and through such error, you receive an incorrect item.
6 Data protection policy.
6.1 MyStyleWindow does not hold customer credit or debit card details on its Website or any of its data systems. All credit or debit card details are managed by our payment service provider, who is compliant with the payment industry’s highest standards for data protection and transaction security.
6.2 Any personal data collated through MyStyleWindow will be treated confidentially, and will only be used to process your order and for statistical analysis to continually improve the Website and its Services to you, and to service the Website. Personal data will be processed in compliance with the principles of the Data Protection Act 1998.
6.3 Data may be shared with the police, the government or any other legal authority investigating suspected legal activities if there is an official request.
7 Indemnity
7.1 As a customer you agree to indemnify MyStyleWindow against all claims, damages and expenses arising out of any breach of these online terms and conditions and other liabilities arising out of your use of the MyStyleWindow Website.
8 The entire agreement
8.1 These online terms and conditions and any document expressly referred to in them, represent the entire agreement between you and MyStyleWindow in relation to the subject matter of any contract. These online terms and conditions supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
9 Limitation of liability
9.1 MyStyleWindow will not be liable in contract, tort, or pre-contract representations (excluding fraudulent or negligent misrepresentations) or otherwise, for any economic losses, loss of goodwill or reputation, or special indirect losses incurred by you or any third party arising out of or in connection with these online terms and conditions.
9.2 These online terms and conditions do not exclude or limit MyStyleWindow’s liability for death or personal injury arising through its negligence.
9.3 MyStyleWindow will not be held responsible for any delay or failure to comply with its obligations under these online terms and conditions if the delay or failure arises from any cause which is beyond its reasonable control.
10 Law
10.1 These online terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided by the Courts of England and Wales.
11 Complaints and disputes
11.1 If there is an occasion where an issue has not been resolved to your satisfaction you may wish to contact a member of the management team regarding your complaint.
11.2 Complaints will be dealt with in adherence to the MyStyleWindow complaints policy.